LN
Lusiba N
1 reviews | Active since Apr 2015
30 Apr 2015, 11:35
WHY DO YOU FORCE EXTRA CHEESE ON CUSTOMERS
Lady asked me if I want extra cheese and I said No, on the slip and when looking at my slip I see she was put it in. So I kept quite and waited for the order to see if the so called \extra cheese"is there. Guess what no extrra cheese to be found but I was charged for it. What is upsetting that I specally said that I dont want it than you make me pay for it but still dont give it to me??? I had the same problem with Debonairs. Why do you keep getting it wrong? Send your people for hearing lessons!!!!"""
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
04 May 2015, 07:44Hello LusibaN,
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply04 May 2015, 07:44
Official
Hello LusibaN,
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Ghandi Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care