1 reviews | Active since Sept 2017
Where is the Manager??
I had a very bad experience at Steers in Paarl at Monument Motors ( Shell Garage) yesterday. First they got my order wrong - got half the order out and had to wait another hour to get 6 burgers - - they had no paper to wrap burgers with (apparently out of stock!) and this on Wacky Wednesday! No plastic cups for take-away Sauce's People stood around for a long time and waited for their food - One customer left - he came in after me and ordered 1 Wacky Wednesday which after 30min was not ready - he asked for a refund and left without his food and another woman had to leave because she too waited too long - BAD SERVICE!!! Where is the Manager of this store??? Too little staff that works there. Food was cold!
Thank you very much for taking the time to report your experience with our Paarl Monument Motors branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Paarl Monument Motors branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.