1 reviews | Active since Oct 2015
What is the use you complain !!!!!!
So I complained on the 10:47:57 | Fri 30 Oct 15 and I think I received one missed call who I assume was the contact centre of Steers . Got a mail from Ashley [Email Removed] on the 2/11/15 asking which steers i visited which i responded to on the 4/11/15 ...<br> <br> Linda Olivier- Franchise Manager - responded 2 Nov 3.29pm also asking which steers i visited.<br> <br> I also responded on the 4/11/15.<br> <br> To this very day did any of them come back to me with no communication....<br> <br> How can you run a business like that ....First bad service from the Store then Bad service from the people who is suppose to try and retain there customers !!!!<br> <br> I will never support Steers again as I noticed that they seriously do not CARE what people think of them , when the Franchise Manager cannot even BOTHER!!!<br> <br> I know my complaint might seem small but there is not one Steers I can recommend as all the stores service is BAD !!! Now I know why ? When not even Top Management can get it right how can the poor staff get it Right!<br> <br> Utterly Disgusted !!<br> <br> I probably got Ignored as My complaint was probably logged to late ....<br> <br> Not One Happy Customer on HP because of your service
Thank you very much for taking the time to report your experience with our Parow Voortrekker Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Parow Voortrekker Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
