WHAT ARE WE PAYING FOR
<p>I am not one to complain but when I do, it means that there has been an incident on more than one occasion. </p> <p>Last week I ordered myself the cheesy chips with jalapeños because that is what I order every Tuesday (set order at work) and has been this way for the past 7 months, if not longer. Anyways, when my order arrived, I was disappointed to find that there was hardly any cheese sauce and even less jalapeños. This upset me because if I wanted plain chips, I would have saved myself the extra R10 rand an ordered that?</p> <p>Today I phoned to place the order again and told them to please not skimp like the last time (the calls are apparently recorded for quality purposes so I suggest referring back to that). When my order arrived, its the exact same thing! I get the price of everything goes up, I understand that but what I don’t understand is that to save a buck, businesses such as Steers cheat people out of what they are ordering. You skimp on the quality and hope no one notices. PAYIN G customers, I think, have been lead to believe this is okay and complaining about poor service delivery and poor quality products is unacceptable. </p> <p>Stop cheating the people who keep your business afloat like fools. Stop giving us half-****d food!</p> <p>I have the pictures to prove it, they however don't want to attach</p>
Thank you very much for taking the time to report your experience with our Rustenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Rustenburg branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
