1 reviews | Active since Aug 2017

02 Aug 2017, 14:15

Westville Mall Steers

<p>So, Myself and 4 of my friends went to Westville Mall Steers. it started off like any other day ... I waited ten minutes to be served though but I suppose that's okay considering that they were busy so that was acceptable, however, I waited another 20 minutes for my meal and people whom had ordered after me had gotten their meals before I did. </p> <p> </p> <p>Eventually I got my meal, took a seat and proceeded to start eating. The burger was average (dry but not but ) The fries on the other hand ... was awful ... tasted like fish oil, it was stale ... I don't know who thought it was a good idea for the fries to taste like fish oil but it was terrible. The fries were stale like they made them from potatoes that have been left out in the sun for seven weeks.</p> <p> </p> <p>I definitely will never be going there ever again as this was the worst experience I have had at any Steers.</p>

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Replies (1)
Steers
Steers's reply06 Sept 2017, 16:12
Official

Thank you very much for taking the time to report your experience with our Westville Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Steers Team.