1 reviews | Active since Nov 2016

12 Nov 2016, 20:39

We dont care

<p>I phoned steers to order a few burgers but they didnt answer the phone so after a couple of times i decided to visit the shop. There was no clients in the shop and the chasier wasnt doing anyting. He didnt even greet me. When i asked him why i couldnt get through on the phone he simply said they were busy but with no clients how busy can a "take away" be.that was a very poor experiance to say the least.</p>

0
Replies (2)
Steers
Steers's reply16 Nov 2016, 13:36
Official

Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Debonairs Pizza

Customer Care: 0861 DPIZZA (374992)

Best regards,

Steers
Steers's reply16 Nov 2016, 15:38
Official

Thank you very much for taking the time to report your experience with our Klerksdorp branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: ***

Best regards,