JT
Joelene T

1 reviews | Active since Jan 2013

28 Aug 2015, 12:00

Way to early

I order 11:09 at Steers Montague gardens and spoke to elizabeth. I asked her to please deliver at 12:30 its now 11:50 and the food is here that I ordered and its for delegates that is training with us. now i have to give them cold food and the driver said there was no time for delivery when he collected it. <br> <br> <br> This is not on at all <br> <br> The food was also cold when i got it <br>

0
Replies (1)
Steers
Steers's reply01 Sept 2015, 11:18
Official
Hello Joey25,

Thank you very much for taking the time to report your experience with our Montague Gardens branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care