Watergate Steers

So to start off its Monday 18/03/2019, I placed an online order at 10:56am only to find out that order was not accept due to load shedding. Which I then accept and understand. So I call and place an order and the person accepts the order and confirms with me the order Will be delivered in 30-45mins. 1 hour later its now 12pm. I'm calling to find out where my food is only to find out that the person never place my phone order . Well so now im upset because Im hungry and been waiting a whole hour for nothing. I'm wasting my airtime calling steers. So this lady tells me to place the order again online. And she will make sure that my order is delivered in 20mins. This is 12:06pm when I'm placing a new order. 12:26pm no order. Only to get my order at 12:45 which is double the amount of time I waited. So its 2hours finally I can eat. But now to top it off I'm missing my drink which was suppose to be with. So I have to waste more airtime to call steers. And only to wait again for my drink which was promised to take 15mins by the manager. It's now 13:15 I still have not received my cooldrink which I paid for.