1 reviews | Active since Jun 2016
Waste of time!!!
<p>I ordered a king steer burger meal before 12 today and I was told my food will be delivered in 45 mins, an hour passed and I called and the lady told me the drivers just went off with the deliveries meaning it will arrive shortly. 30 minutes passed again and I called and asked for the manager of which I learned her name was Jabu. This lady then told me that they only have two s******s n other people ordered after me of which might be the reason for the delay....of which is now 2 hours.. I fail to understand why I was never told that I'd have to wait half of the day to receive food I ordered in the morning... See me ordering at steers rosebank again... **** me. No sense of urgency whatsoever.. I'm utterly disgusted and disappointed!!!</p>
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Rosebank branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.