kS
khomotso S

1 reviews | Active since Oct 2016

24 Jul 2017, 12:23

waste of my money

<p>I went to Steers in Brooklyn and ordered their Burger Hero chicken Avo and mayo, it took forever to receive the order.</p> <p>when it finnaly arrived it looked totally disgusting, the roll was stale and did not look fresh at all, the tomato looked like it was rotten, then they put 2 pieces of luttuce on an old overcooked chicken.</p> <p> </p> <p>The meal looked nothing like what was advertised, i could not even eat the food, had to go and buy another meal elsewhere.</p> <p> </p> <p>never setting my foot in any steers resturant.</p>

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Replies (2)
Steers
Steers's reply11 Sept 2017, 14:26
Official

Thank you very much for taking the time to report your experience with our Brooklyn branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.

kS
khomotso S's update12 Sept 2017, 15:36
Reviewer Update
Thank you for the response steers and providing me with a better meal than what I was usually served. Thank you