JK
Juanita K
1 reviews | Active since Dec 2015
04 Dec 2015, 13:36
WAITING OVER 2 HOURS FOR A SIMPLE DELIVERY OF FOOD
Steers Birnam:<br> <br> I placed my order at 11:07 for 2 burger combos. At 13:25 STILL NO DELIVERY! And upon calling them - all I get is \sorry ma'am".<br> <br> """
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Steers's replyOfficial
07 Dec 2015, 11:14Hello JCKnoetze85831,
Thank you very much for taking the time to report your experience with our Melrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Melrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply07 Dec 2015, 11:14
Official
Hello JCKnoetze85831,
Thank you very much for taking the time to report your experience with our Melrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Melrose branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care