1 reviews | Active since Aug 2017
WAITING LONG FOR THE WRONG ORDER
I called steers Bergbron at 12:30 to order bacon and avo combo and I was told they don't have that anymore since their menu changed last week but not updated on the internet. I paid R73 FOR A BURGER THAT HAD NO AVO AND IT WAS DELIVERED 14:05 AFTER I CALLED THE STORE SEVERAL TIMES ASKING HOW FAR IS THE DRIVER
The service is PATHETIC.... won't order from them ever.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***