1 reviews | Active since Apr 2013
Waited almost 10 minutes for help and was spoken to terribly
I just went to order food at steers pineslopes the lady at the counter Ntwanso (she told me it's petunia) wouldn't even greet me or say anything I eventually asked her if someone will help me. So she rudely said she is busy with too many customers. She then clicked her tongue at me and when I said I will report her she said I must go.
I expect this to be dealt with as I will never return there what rude staff and worse is there was no one there but myself and 1 other person. Not very busy at 8pm on a Sunday night
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***