1 reviews | Active since Mar 2011

02 Nov 2016, 14:51

Wacky Wednesday

<p>After ordering a wacky wednesday meal online from Steers Rosebank, The delivery guy comes without paper in the card machine, I manage to get a roll of paper for the machine at work. He proceeds to swipe and then leaves, after he leaves I go to eat the food I've ordered, when I open the box, I find there is no garnish on my burgers, after the only special request I made was to have no sauces.</p>

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Replies (1)
Steers
Steers's reply07 Nov 2016, 11:09
Official

Thank you very much for taking the time to report your experience with our The Zone branch . Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care

Best regards,