TN
Thabo N
1 reviews | Active since May 2015
02 Dec 2015, 21:00
Wacky Wednesday
Ordered a wacky Wednesday and received a joke for burgers. The chicken hardly filled the bun. Upset and had to go back to the branch(I have pictures) . Very disappointing that I had to use my petrol and time to go back and ask for new burgers. The manager didn't appear apologetic and he reluctantly gave me new burgers. They were still not to my satisfaction as my previous wacky Wednesday experience. I was made to feel like a nuisance even though I am the customer. No apology was given and I did not enjoy the new burgers because the service left a bad taste in my mouth
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Steers's replyOfficial
03 Dec 2015, 12:53Hello bwoss101,
Thank you very much for taking the time to report your experience with our Graystone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Graystone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply03 Dec 2015, 12:53
Official
Hello bwoss101,
Thank you very much for taking the time to report your experience with our Graystone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Graystone branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,