1 reviews | Active since Apr 2017

05 Apr 2017, 19:30

Very Unhappy

<p>i was going to get wacky wednesday for myself and my family. i went to the steers in vincent park, southernwood and nahoon. all the stores had no bunns to make the burgers. i waited another 30mins for the manager to arrive with more bunns but he never arrived. how can this happen on your bussiest day. last week when i ordered my meal they didnt pack the chips i ordered so i had to wait for an hour to get the chips i ordered delivered. this is terrible service. </p>

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Replies (1)
Steers
Steers's reply06 Apr 2017, 09:05
Official

Thank you very much for taking the time to report your experience with our Nahoon branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team