LT
Levy T
1 reviews | Active since Jul 2015
01 Jul 2015, 12:25
Very rude staff member
Sakhele was very rude because the person who sold the food to me gave me 2 slips by mistake when I came to claim my food he said he is not going to give me the food because I have 2 slips I have to go find the person who sold to me I even showed him my card slip but he said he is not going to help me I must see myself out I had to wait for 30 minutes to sport the lady I purchased from and Sakhele was still shouting at me I'm even scared to eat the food maybe he spit in it
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Steers's replyOfficial
02 Jul 2015, 11:30Hello Mshana1,
Thank you very much for taking the time to report your experience with our Sandton mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sandton mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply02 Jul 2015, 11:30
Official
Hello Mshana1,
Thank you very much for taking the time to report your experience with our Sandton mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Sandton mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care