CS
Candice S
1 reviews | Active since May 2012
04 Jun 2015, 13:21
Very Late Delivery and Incomplete order
Today 04/06/2015 I placed an order for delivery on the yum.bi site, I placed my order at 11.56am my food was finally delivered at 1.10pm!! on top of which I ordered a bacon and cheese burger which had no Cheese!! I am highly ****ed off and this is not the first time I have had problems with his store!! I feel cheated it may only be a slice of cheese but I am paying a lot of money for it so i'd like what I order!
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Steers's replyOfficial
05 Jun 2015, 09:42Hello castso,
Thank you very much for taking the time to report your experience with our St John's branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our St John's branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply05 Jun 2015, 09:42
Official
Hello castso,
Thank you very much for taking the time to report your experience with our St John's branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our St John's branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care