1 reviews | Active since May 2017

17 May 2017, 15:23

Very bad service

<p>I ordered food at 11:35 this morning...my food was delivered 50 minutes later after i phoned twice. Very glad that i eventually received the order the food was sooo cold and not fresh at all....horrible to say the least. Staff is very ***********.</p>

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Replies (1)
Steers
Steers's reply18 May 2017, 08:18
Official

Thank you very much for taking the time to report your experience with our Mokopane branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.