1 reviews | Active since Dec 2017
very bad bad service stinking attitude
I am disgusted by the service I got at steers potchefstroom by the sasol garage. The ****est service ever. The lady was very rude I stood long waiting to be assisted she helped people who came after me and I asked for the manager and she said she was the manager her name badge was not visible .I ended up taking back my money because I was disgusted. You need to hire people who respect all customers treat all customers the same but there was one lady who tried to assist in a friendly manner her name is tshego but as for the so called manager your attitude stinks.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***