GT
Greg T

1 reviews | Active since Dec 2015

09 Dec 2015, 20:15

Up your standard don't rely on your name

Waited 30 minutes for my order, not a problem at all I understand it was wacky Wednesday, I placed my order at 18:45. I ordered a wacky Wednesday and a king steer as well as a hero steak roll. All good except for the hero steak roll, was so tough and stringy not even my husky could stomach it.<br> <br> Totally unacceptable and very unlike steers. Please rethink where you purchase your meat. I will not return until you rectify the sub standard meals

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Replies (1)
Steers
Steers's reply10 Dec 2015, 12:40
Official
Hello Aceglider10,

Thank you very much for taking the time to report your experience with our Atlasville branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care