1 reviews | Active since Apr 2017

26 Apr 2017, 13:59

Unprofessional management after 30 min wait

<p>I visited the steers in Louis trichard... Worst mistake ever!!!! Got screamed at by the manager claiming vegetarian burgers take longer... The lady at the counter told me that the manager had sent someone quickly to the store to buy veg burger patties... I knew this was not a steers veg patty....</p>

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Replies (1)
Steers
Steers's reply28 Apr 2017, 08:29
Official

Thank you very much for taking the time to report your experience with our Louis Tritchard branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.