DR
Dipuo R

1 reviews | Active since Sept 2015

31 Jan 2017, 12:57

Unhygenic Practice and Dont care attitude

<p>I buy ice crem almost every weekday from Total Steers in Hammanskraal and every time i Buy it , they never wrap my cone with a serviette and to make matters worse they tiuch it with their hands . Yesterday i raised my concern with a cashier that served me and he told my that it normal practice for them not to wrap teh icecream cone with a servitte , i pointed out that it was unhygenic and how would he feel if i touced his food with my bear hands , he told me to my face that it has always been like that and i can take it up with his superiors if i am not satisfied</p>

0
Replies (2)
Steers
Steers's reply01 Feb 2017, 10:19
Official

Thank you very much for taking the time to report your experience with our Hammanskraal Total Garage
branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team

DR
Dipuo R's update03 Feb 2017, 12:42
Reviewer Update

complain has not been resolved i have been waiting for the call from the branch to date . Can steers stop posting false comments