TP
Tara P

1 reviews | Active since Jul 2014

04 Feb 2015, 10:14

unhappy customer

so this morning while at work I decide to order my only favorite thing from steers which is your \breakfast in pita"<br> I order the same thing at the end of every month from the same branch and have never had a problem. BUT today firstly I ordered for delivery and my food arrived 45mins later which was fine. But when I took it out the bag it was ice cold. Every other time I have ordered it no matter which branch they have been warm well not this one. So I left it I warmed it up but another thing the pita bread was hard and very dry I asked for soft eggs and I got hard eggs instead then to make it even better there was more then 1 hair in my food. <br> So I would not eat it any further and a threw a Whole breakfast in pita away a waste of money and my time. I will just never order from them again."""

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Replies (1)
Steers
Steers's reply06 Feb 2015, 13:42
Official
Hello Tarz,

Thank you very much for taking the time to report your experience with our Florida Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care