AV
Andre V

1 reviews | Active since Apr 2015

18 May 2016, 16:11

Understaffed, unhappy customers....!!!

<p>Steers in Cycad Center Polokwane is very much understaffed.</p> <p>Me and my wife waited more than a hour for just two Wacky Wednesday burgers and more than 30 other frustrated customers joined the wait with us as the understaffed kitchen struggled to dish out all the others..?</p> <p>Come on Streers, you ought to know that during rush hour you have to up your game in the kitchen....!!!!</p>

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Replies (1)
Steers
Steers's reply20 May 2016, 08:19
Official

Thank you very much for taking the time to report your experience with our Cycad Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care