1 reviews | Active since May 2017
Under-cooked burgers
<p>I have to say, i used to love Steers so much, especially the chips but recent incidents have made me feel somewhat...as i type this, my little sister is sick in bed, she almost fainted when we were grocery shopping, because of a stomach ache. I experienced similar symptoms to hers since wednesday night hours after consuming an under cooked burger from one of the branches in Bloemfontein, Waterfront. Our order took exactly 1 hour 30 minutes to get to us(we ordered using the Steers App), we were just glad to get our wacky wednesday burgers. Halfway through eating, i noticed that my burger was red/ pink in the middle, that is when i inspected her burger, it turns out they were both undercooked. My biggest mistake was continuing to eat the burger, because in my head, steak can be eaten rare/ medium rare so i thought burgers were sort of similar to them. I have been nursing a stomach bug since wednesday night, my symptoms got worse this morning and she only started getting sick some 2 hours ago. I didnt know i could get sick from under cooked burgers until i googled and got the shock of my life. i think its safe to stay away from Steers burgers forever really, this experience is truly painful.</p>
Thank you very much for taking the time to report your experience with our Loch Logan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Loch Logan branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
