1 reviews | Active since Sept 2016
Unacceptable service
<p>Imagine you on your way to work, didn't have time for breakfast and then really looking forward to the Large Cheesuy Chips from Steers. Only to get the last, dry batch of the chips and almost no cheesy sauce, even the regular chips was larger than what I got. I called the branch to inform them and how disgusted I was with them giving me this. I had to call a few times before getting a call back, only to be asked when I can bring the chips back and get a replacement. Really now, so they mess up and tell me they not a delivering branch so I must come and get it. Up until now, I have not received a call or anything back, is this really the type of service I should be happy with. Will upload image later</p>
Thank you very much for taking the time to report your experience with our Golden Arce branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Golden Arce branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
I can't believe its 5 days later and I still have not receive any feedback or a replacement order. This is the absolute worst service Ive ever received.
I will never ever buy from Steers Golden Acre or any other Steers for that matter.
Absolutely disgusted with the poor service.
I can't believe its 5 days later and I still have not receive any feedback or a replacement order. This is the absolute worst service Ive ever received.
I will never ever buy from Steers Golden Acre or any other Steers for that matter.
Absolutely disgusted with the poor service.