Unacceptable food and service

<p>Today I went to Steers in Bluewater Bay, Port Elizabeth. I ordered the shakeout it up combo, and waited in starving anticipation for my delicious burger. </p> <p> </p> <p>First, the milkshake arrived and it was good. That is where the positives ended. </p> <p>The burger arrived, or at least I think it was a burger... The squashed bun, scarcely garnished piece of meat in which resembled a piece of Road**** on the side of the road, and not the scrumptious and juicy piece of yummy food on the advert. </p> <p> </p> <p>Those sitting around me at the various tables felt the same, and I felt surely that when I send it back would get a much better second attempt at lunch. Delicious lunch, lunch that would make the leading role of a burger advert it's own. </p> <p> </p> <p>I waited in anticipation, tummy grumbling and I fought the attempts of my stomach to strangle me out of anger. </p> <p> </p> <p>And then it arrived... Road**** part 2, with a slightly neater arrangement of chips... I sent it back in disbelief... How was it possible to make the same mistake twice... </p> <p> </p> <p>I sent it back. Again. </p> <p> </p> <p>The server came charging back, indignant at refusing to accept what had been served, and I demanded a refund. Which arrived swiftly, no apologies, no attempt to sell an alternative item in the menu.... Nothing. </p> <p> </p> <p>All through this, there was no manager available and I sat at the table with my colleagues while they ate... Knawing on the container of my milkshake, praying that some sustenance would be received from the plastic repository. </p> <p> </p> <p>Do yourself a favour, steer clear of this 'restaurant' because clearly they have no idea how to prepare food, or serve customers. </p>