TW
Tarren W

1 reviews | Active since Mar 2015

25 Mar 2015, 12:10

UNACCEPTABLE FOOD!!!

My boyfriend and I went to Steers in Durbanville by the Engen garage past 11 at night, due to the fact that I am 7 months pregnant and was craving a cheese burger meal from steers.<br> Service was okay, we didn't wait that long for the food which was surprising, due to the fact that Steers usually takes longer than any other competitor as Steers generally doesn't make a lot of food before the time.<br> <br> We got home and as soon as I opened the burger, it smelt a bit funny, however my boyfriend and I both ate the burgers as it smelt the same, therefore we assumed that it was suppose to smell that way..<br> The next morning both my boyfriend and I realized that the burgers/ the cheese that was on the burgers were off, which disgusted me, beyond recognition as I am pregnant and eating any off food/ expired food can not only harm me, but my baby!!! I am seriously disgusted!!!!

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Replies (1)
Steers
Steers's reply25 Mar 2015, 13:44
Official
Hello Tarrenvw,

Thank you very much for taking the time to report your experience with our Durbanville/engen Garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care