CC
Carin C
1 reviews | Active since Oct 2015
19 Feb 2016, 17:00
unacceptable
Today myself and colleges decided to order lunch we called mr delivery for steers. Placed order everything in confirmed and total is correct a hour and 45 mins later the food gets delivered....firstly they squash everything in one bag the side was broken laying in the delivery bag my milkshake is watery food is cold the chicken is burnt and ontop of everythng they charged me for a cooldrink that did not arrive leaving me to reimburse thar monies and its always a problem when ordering from steers
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Steers's replyOfficial
22 Feb 2016, 13:16Hello ccoerecius18,
Thank you very much for taking the time to report your experience with our Cavendish branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cavendish branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply22 Feb 2016, 13:16
Official
Hello ccoerecius18,
Thank you very much for taking the time to report your experience with our Cavendish branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cavendish branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,