Two wrongs don't make a right

On the 22 of may 2020 at 13h11 I ordered online for 3 steers burgers, whilst we waiting, we decided to go to the mall at wonderpark. I tried calling the shop to ask if we could change location as we were at the mall to get somethings but the driver called to notify me that he is on his way, I told him that I was at the mall and asked if he could bring food to where I was, he shouted saying he will take the order back at the shop and I will be called back, within minutes I was called back, I explained my where abouts. The man I spoke too (I did not take his name) asked if there was some one at the location given and I said no then he said we could wait across the road we will get our order. We waited for over an hour. I tried calling the shop no reply. We decided to leave to continue with our shopping. I only got a call from the store at 15h54 asking where am I. By that time i had already eaten I'm full and I'm no longer interested in the order. I know Corona has come with alot of frustration and yes I was wrong moving from one location to the other. Two wrongs don't make a right why make me wait for over an hour whilst you asked me to wait across the street .I ask to get my money back please I will appreciate that. Called the store but there is no reply voice prompt asking me to call back in 10 min after a long hold. Spent 50 rand of airtime without any success on getting hold of anyone Thank you. Order number is ***3.