1 reviews | Active since Jun 2011
Two hour wait for cold food
<p>On Sa****ay night we placed an order for delivery, after waiting an hour we called and were told the food was on it's way, 30min later we called again and were told the same thing. The food eventualy arrived 2 hours after we ordered, everything was cold and the chips were soggy. </p>
Thank you very much for taking the time to report your experience with our kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our kloof branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care