1 reviews | Active since May 2016
TOTALLY UNSATISFACTORY AND UNHAPPY EXPERIENCE
<p>I ordered 3x R32.90 Fish Aways Medium Hake and Chips and was happy with the Quick delivery BUT...I am really unhappy with the portion size and really would like a TOTAL REFUND OR REPLACEMENT ORDER BECAUSE I CAN REALLY NOT BE PAYING SUCH AN AMOUNT FOR SOOO LITTLE FOOD!!!</p> <p> </p> <p>I called the Store 17 times(my phone records have it all saved) but they don't answer. I am truly unhappy and want my order replaced ASAP or REFUNDED.</p> <p> </p> <p>THANK YOU.</p> <p>I am Angelique from Grahamstown. Call the Grahamstown Store in High Street in order to get my cell number because this company will most likely hide my details for privacy sake. My order was placed around 5 to 7pm or past 7 pm. 0..8..3..8..8..0..5..2..8..7</p>
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
THE CASE IS CLOSED BUT I WAS NEVER CONTACTED!!!??? HOW DO U DO THAT?????? USELESS!!!! CALL THE SHOP AND ASK THEM IF THEY EVER CALLED ME? NO! CAUSE THEY DIDN'T. IF THIS IS THE WAY YOU HANDLE SITUATIONS AND COMPLAINTS... WHO WANTS TO GET SUCH FEEDBACK? OR NONE AT ALL!!!!
DO SOMETHING!!!?? I WANT VALUE FOR MONEY NOT THIS!!
THE CASE IS CLOSED BUT I WAS NEVER CONTACTED!!!??? HOW DO U DO THAT?????? USELESS!!!! CALL THE SHOP AND ASK THEM IF THEY EVER CALLED ME? NO! CAUSE THEY DIDN'T. IF THIS IS THE WAY YOU HANDLE SITUATIONS AND COMPLAINTS... WHO WANTS TO GET SUCH FEEDBACK? OR NONE AT ALL!!!!
DO SOMETHING!!!?? I WANT VALUE FOR MONEY NOT THIS!!