Took forever and order was incomplete
<p>I ordered 2 Bacon & Avo combos at 07:50pm and the order arrived at 09:00pm incomplete! There was only one packet of chips, I called to let them know about this and the lady who answered said she will sort it out and get back to me but she never did and I had to call again to find out what's happening! She told me that a driver is on the way to me but I had to call to find out that!! I've never experienced problems with them before and it sucks that they break under pressure since I was told that it was very busy there. I am very disappointed by them! And please make sure your drivers have airtime and their phones are fully charged before sending them off!!</p>
The driver never came!!!!
The driver never came!!!!
Thank you very much for taking the time to report your experience with our Blue Hills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Blue Hills branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.