ND
Noxolo D

1 reviews | Active since Feb 2015

12 Mar 2018, 12:00

They decide what they want

Steers chris hani is the worst restaurant to deal with, every time you call them they change their rules. Yesterday I called at 6pm at they took my order and then later on they told me that they cannot make a delivery as I called after 6pm the last I called they said if you call after 7pm they don't make a delivery. So they decide if they want to deliver or not. This is utter nonsense and the lady I spoke too was also rude she was shouting at me and I am the client

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Replies (1)
Steers
Steers's reply14 Mar 2018, 14:12
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***