1 reviews | Active since Jun 2018
The worst service I have ever received.
The one star is only so that I can add a review. Steers Lephalale in limpopo is useless I placed an order at approximately 7:30 and at 9:15 pm I cancelled my order because it was an hour late already. I called and spoke to the manager and the manager said that she would call me back after she had called the driver to find out what the delay was. They hadn't called me back in 15 min. By all means if they had told me that my order would take 2 hours to deliver I would have ordered elswhere . Ther manager is highly ***********. They have no idea on how customer service works. And clearly sound as if they have no care on upholding the franchise name.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***