1 reviews | Active since Nov 2016
THE WORST SERVICE EVER!!!!
<p>FIRST OF ALL WHE HAVE GOOGLE TO MAKE LIFE EASIER AND TO GOOGLE A MENU WHEN U DO NOT HAVE ONE WHE CHECKED UP STEERS MENU ON GOOGLE THIS MORNING PHONED THEM TO PLACE AN ORDER JUST TO FIND OUT AFTER THE FOOD HAS ALREADY BEEN DELIVERED THAT THAT SPECIAL DOES NOT EXIST ANYMORE WE HAD TO PAY R80-00 BUT WHEN THE FOOD WAS DELIVERD WE HAD TO PAY R 113-40 FOR OUR MEAL WE THEN EMMIDIATELY PHONED THEM BACK TO PUT IN A COMPLAINT AND TO ASK WHAT IS GOING ON THE LADY THEN SAID THAT I WAS WRONG AND THAT SHE DID TELL ME THAT SPECIAL IS NOT ON ANYMORE BUT SHE DID NOT DO THAT AFTER I DELIBERATLY ASKED FOR A COPY OF THE VOICE RECORDING THAT IS TAKEN DURING EVERY CALL YOU MAKE TO STEERS SHE THEN CALLED HER MANAGER AND THEY TRIED TO GET ME HELP I AM VERY UPSET ABOUT THIS STEERS SHOULD UPDATE THEIR MENUS ONLINE ASWELL AS THEY DO IN THE SHOPS</p>
Thank you very much for taking the time to report your experience with our Bethlehem branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
Thank you very much for taking the time to report your experience with our Bethlehem branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers
Customer Care: ***
