Terrible wrong Burnt Order
<p>I had such at terrible experience at the Steers Grosnover in bryanston, I ordered on line 2 avo and bacon burger meals with Fanta Orange and Creme Soda, chose beef patty and specified on the instructions that they should bring a speed point when delevering.</p> <p>Wow to my surprise the delivery man had no speed point,brought wrong soft drinks and the burgers were burnt to top it off it was not even what i ordered it was chicken patties when i ordered BEEF...i am truly disappointed and wasted my money, with the steers Grosvenor in sandton/Bryanston. :-( :-( :-( :-( .</p>
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Steers's replyOfficial
13 Mar 2017, 08:44Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Steers's reply13 Mar 2017, 08:44
Official
Thank you very much for taking the time to report your experience with our Grosvenor branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,