1 reviews | Active since Feb 2016
Terrible Terrible Lack of Service
<p>This steers at Goldman crossing is a disaster waiting to happen, first of all they have delivery services but when I tried to place my order their phone kept ringing and no answer till i decided to drive there, I placed my order and waited something like 45 minutes to an hour for my food. When I got home i discovered they gave me wrong food, after waiting that long</p> <p>I went back to the store and they just looked at me and said "sorry mistakes do happen" I then started to demand money for my petrol since they were being arrogant like that after messing up. The cashier called the manager, who is the guy who walked out when he saw me coming in that i brought food back, he walked in already with a "face" and said "sorry will fix it for you". I told him you will fix my order and refund me my petrol money.</p> <p>After a heated argument I ended up asking for a refund, which he instructed the cashier to give me my money back in this exact tone "JUST GIVE HIM HIS MONEY". The managers name is PHILLIP with a very bad stinking attitude and they started speaking in some jobirish african language which was pretty obvious they were talking about me so i cannot hear what they were saying.</p> <p>SAD PART FOR THEM FOREINERS I AM AN OFFICIAL FOR THE HOME AFFAIRS AND FIRST THING TOMORROW MORNING IM THERE TO CHECK YOUR WORK PERMITS I HOPE YOU ARE HERE *******LY SO I CAN SMILE WHILE I WATCH YOU BEING DEPORTED!!!</p>
Thank you very much for taking the time to report your experience with our Goldman Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Goldman Crossing branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Big ups to Raymond from Steer Goldman crossing for getting back to me and offering a solution, now thats how a managers manages situations...
Big ups to Raymond from Steer Goldman crossing for getting back to me and offering a solution, now thats how a managers manages situations...
