1 reviews | Active since Jan 2017
Terrible service steers Brentwood park
<p>On Wednesday 25 January I phoned steers at Brentwood park I spoke to a Lady named (Thandi) I placed a order of 5 wacky Wednesdays to be delivered to my house which is not too far as I reside in Benoni also, Thandi said it would take 30 minutes. After I phoned in 3 times later as I still didn't have my food it eventually reached 20:10 pm and I phoned in again I spoke to Thandi asking her where my food is all she said was she doesn't know where the driver is so I must I said to her I have 3 children that need to be fed and their bedtime is 20:00 every night now we are 10 minutes over and they still have no food! She then said well then I should of got in the car and went to buy my food personally. I then told her to cancel my order and that I would be taking this further. Her response was good luck. I can't believe how rude this person can be.</p>
Thank you very much for taking the time to report your experience with our Brentwood Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Brentwood Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team