1 reviews | Active since Dec 2015
Terrible service, incorrect food
I would like to complain about the attitudes and terrible service we received when buying food at the Crossings Steers, Nelspruit.<br> 1. When ordering, the lady was very uninterested and didn't listen. I had to repeat myself 3 or 4 times and then she still got it wrong. Later we just said she must go ahead with the size of the chips because I didn't feel like repeating myself another time. We got really annoyed with her don't care attitude.<br> 2. The lady picked up that we were frustrated and her attitude got worse. While waiting for our food, we noticed that while making our food, she was gossiping about us and herself and the other people at the food station were looking and laughing at us. What the hell?!<br> 3. When our food came, my food was as dry as sand and my wife`s burger was supposed to be a bacon and avo - only dry bacon, no avo on a terribly dry burger. Its was a disgusting meal and experience.<br> <br> We now know why they were laughing - they were messing our food up on purpose!!
Thank you very much for taking the time to report your experience with our Nelspruit, Crossing Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Nelspruit, Crossing Centre branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
