1 reviews | Active since Nov 2013
Terrible Service from Steers Corlett Drive
Was bagging to my friend about how awesome steers's Smokey mayo burgers is, so we decide to order two just to arrive with no crispy onions, I phoned the store and the Manager from steers in Corlett drive Melrose Arch tells me to bring it back I said to her I am at work and we are not coming all the back to them, she then tells me that they did add it, I can send them a picture that it is not on the burger, the crispy onions makes the burger what it is and she wants to give me such an attitude, well then I will not support steers in general ever again.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***