1 reviews | Active since Jul 2018
Terrible service at Steers Washington post, Vereeniging
I ordered food from Steers Washington post in Vereeniging. I used the Steers app to place my order and it was accepted by the restaurant.
Shortly afterwards I received a call from the restaurant and it was the driver who was meant to deliver my food.
The driver was very rudely towards me, asking me why I ordered from Washington post whilst I live im Three Rivers. I then requested to speak to the manager but the driver literally said **** you.
I then threatened to report him and he told he didn’t care even if he lost his job. Needless to say that I never recieved my order.
Hi Herald
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Hi Herald
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***