TG
Trevorlin G

1 reviews | Active since Feb 2013

01 Mar 2017, 11:49

Terrible service and phone ettiquette

<p>I called steers enquiring if they would deliver to my working place.. ive been transferred to 2 different ppl and the 3rd person gives me another number to call and says I must keep the number cause she wont give me the number again. We as customers are are trying to find out information and this is the kind of service we receive. Terrible!!!</p>

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Replies (1)
Steers
Steers's reply02 Mar 2017, 16:40
Official

Thank you very much for taking the time to report your experience with our Engen Point Road branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team