GL
Gilbert L
1 reviews | Active since Mar 2009
23 Mar 2016, 14:15
Terrible Service
I had to make 4 calls to follow up on a delivery taking more the 2 hours for a simple burger and chips. The rude attended first told me all order went out for delivery but 1:30 hours later they do not have record of my order. I am a longstanding customer for Steers brackenhurst however after the poor service I will never buy from them again.
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Steers's replyOfficial
31 Mar 2016, 12:10Hello cool07,
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply31 Mar 2016, 12:10
Official
Hello cool07,
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Brackenhurst branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care