1 reviews | Active since Dec 2014
Terrible service
We went to Steers at the Boardwalk to get a simple order. There was one person working behind the counter doing both orders and ice-cream, so you can imagine that there was a serious delay in service. The woman who took my order was not even the woman working the till bit a cleaner! She had no idea how to use the computer and I had to repeat my order 3 times. She got the order wrong and had to get the very relaxed and very lazy manager to come and void the mistakes she made. <br> <br> Not only did the manager not attempt to help the other customers, as the other woman, who was meant to take the orders, was making the ice-creams, he just casually went back to his office and let the long line of customers wait.<br> <br> Steers needs to jack themselves up!
Thank you very much for taking the time to report your experience with our Boardwalk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Boardwalk branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
