JM
Jolene M
1 reviews | Active since Oct 2015
05 Oct 2015, 16:35
Terrible Service
At work we order from steers on a regular basis. if its not our orders coming a hour and a half later, we then either get old buns or the incorrect sauces put on the burgers. We have phone the manager on duty a number of times to complain but it still happens I phone customer care last week and I have not even received a reference number sms yet. Today again we received old buns. but it doesn't help to phone im just wasting my time and energy. <br>
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Steers's replyOfficial
08 Oct 2015, 08:44Hello jsmatthee,
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply08 Oct 2015, 08:44
Official
Hello jsmatthee,
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vryheid branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care