1 reviews | Active since Jun 2017

01 Jun 2017, 21:52

Terrible Service

<p>I wanted to write a review about your bad delivery service and how my family and I waited for 1 hour 15minutes for our dinner, that came cold and sloppy and we were still made to pay for delivery... But after having read some of the reviews here I see that this is the norm for your business Steers. The most disappointing part (because I have always been a fan of your food, as high priced as it may be) is that you dont seem to be doing much to fix your damn problem. You will continue to lose customers due to your bad service. I for one will be informing everyone I know and their grandmother that your service is **** and disappointing and that it should not be supported. </p> <p>After a long day, tired from work and just needing some dinner, I should then be frustrated by your company and pay R206 for cold food that you made me wait for. You people should be ashamed. More so that there are so many people who are making the same complaints. </p>

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Replies (1)
Steers
Steers's reply05 Jun 2017, 09:06
Official

Thank you very much for taking the time to report your experience with our Boksburg Square branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team.