1 reviews | Active since Mar 2014
Terrible service
<p>I ordered a Jalapeno Mayo burger on the 02 May 2017, only to find out it did not even come with the mayo. I had requested extra jalapenos on the burger and had said it should still have the mayo but just for them to add extra jalapenos. To my surprise i just got jalapenos which is not what I paid for. The burgers are already priced so high and yet we still dont get what we order. the chips on the other hand looked like they were about 10 days old and tasted horrible. This is terrible service that we pay for.</p>
Thank you very much for taking the time to report your experience with our Kyalam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Kyalam branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.