1 reviews | Active since Aug 2014
Terrible service
I placed an online order for the quarter chicken and chips at steers Ghandi square and extra packet of chips because they do not deliver anything less that R50 on the 27/12/17. For one it took forever to get the order and when they eventually delivered the order was missing the extra packet of chips, the chicken was just dry and the delivered packet was burnt. I sent them back but the new pack as well as the extra pack I had paid for was still burnt, I am very disappointed.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,